Deleting credit card information on the AVG

Hi Jacky,

We're glad to help you with the info.
Please follow the below steps for data deletion :

  • Visit this link. Enter the registered email address & hit 'Request access'.
  • An email allowing you to access the privacy portal will be received, through which you can access the portal to review the data affiliated with your account.
  • In that portal, navigate to support tab & submit a request for data deletion. 
If you require any assistance during the process, feel free to write back to us.

I can not find to where is able to deleting credit card information on the AVG website. please show the instruction and let me know how to operate this process. Thanks

Hi Jacky,

We're glad to help you with the info.
Please follow the below steps for data deletion :

  • Visit this link. Enter the registered email address & hit 'Request access'.
  • An email allowing you to access the privacy portal will be received, through which you can access the portal to review the data affiliated with your account.
  • In that portal, navigate to support tab & submit a request for data deletion. 
If you require any assistance during the process, feel free to write back to us.

It is the year 2021 and I can't believe that I still encounter the same issue.

Hi Mark,

We're sorry for the inconvenience caused. We'll look into this further.
Please write back to us in your own/new post, so that we can access your email address & send you an email with further instructions.

Kindly click on the "Ask the community" button to create a new post.
Then, type in your topic, issue description & proceed with posting your query.
Thank you for understanding.