Shawn, Please provide a screenshot (http://avgclick.me/getscreenshot) of the alert. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
I keep getting an alert that I have a Trojan horse that originated in the Dell printer hub. I run the recommended cleaning tool but it pops up again several times when I use my computer.
Shawn, Please provide a screenshot (http://avgclick.me/getscreenshot) of the alert. For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
AVG Guru
Hi Shawn,
Thank you for providing us the screenshot, we have sent you an email with the instructions to send us the diagnostics of your computer along with the Dell Printer Hub.exe file. Please check your mailbox once.
Thank you!
Hi Shawn,
We apologize for the inconvenience caused, please attach us the screenshot http://avgclick.me/getscreenshot of the threat message that you get to assist you further.
Thank you!