Deploy exceptione

AVG Protection
8

Hello Miek, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Could you please share the screenshot of the AVG detection which you received? 

Also, please confirm the operating system installed in your device. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.

1

Good day,

we use Datto RMM to maintain some home systems.  AVG and Avast both incorrectly recognise our powershell scripts as malisious,  is it possible to add an exception via a command line or Registry entry?  or can AVG add  "C:|ProgramData\CentraStage\AEMAgent\Temp*.ps1" to an exclusion list?

Threat name: IDP.Generic
File path: see above.
Process: C:\Windows\System32\WindowsPoweshell\v1.0\powershell.exe
Detected by Behaviour shield

2

your sister company Avast have the same false positives, do I need to open a ticked with Avast?

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threat blocked image

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threat blocked image with more details

3

Thank you for sharing the screenshot, Meik.
Please ensure whether the AVG Internet Security is the latest version.
Updating Virus definitions and AVG AntiVirus application version  (https://support.avg.com/SupportArticleView?l=en&urlname=Update-AVG-Antivirus)
Let us know the status of the issue.
Thank you and keep us updated.

7

Image: shows additional informatio for file location
Image with additional information shown

6

Hello Miek, 

We are sorry for the inconvenience caused. We will check and help you to resolve it. Could you please share the screenshot of the AVG detection which you received? 

Also, please confirm the operating system installed in your device. 

You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions. Thanks in advance.