Desparate Last computer standing

Patricia, In future please refrain from carrying out multiple postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000Dk4EAAS).
AVG Guru

Patricia, In future please refrain from carrying out multiple postings on basically the same subject! You won't obtain an answer to your query any faster!. Also please try to keep the whole conversation in one question/thread to speed up any resolution. Please see your other posting (https://support.avg.com/answers?id=906b0000000Dk4EAAS).
AVG Guru

We now have 2 dead computers , one is being slowly cleared of AVG and this has not got AVG upgrade but does not receive emails either!  So any help is now appreciated - fast