Hi Ronald,
For help on this issue please try temporarily disable AVG.
Thanks
So, I bought a refurb HP EliteBook 2560p to replace an Acer AspireONE that's literally falling apart. It has Windows 7 64-bit. I set a restore point for the "fresh install" then installed Windows Updates. I installed AVG Free 2015, and the Firefox and Chrome browsers. I ran the Windows Easy Transfer wizard on my old netbook (12 hours of transferring!) and today I transferred the file to my new netbook. I couldn't transfer everything, because the HP hard drive is half the size of the old one, but I selected folders not to transfer, and everything seemed to be okay. I installed Office 2007 today, and successfully transferred my old .pst file. I needed to copy a disk for my boss, so I tried downloading Imgburn. That's when my problems started.
Imgburn downloaded successfully, and then AVG popped up a virus warning for OpenCandy. I let AVG do what it wanted to do, which was quarantine the file. Then I decided to download Imgburn from a mirror, figuring maybe one was corrupted. It wouldn't let me download to my Download directory – it gave me an error: "destination folder access denied." I saved to my User folder and then the same AVG popup came up; again, I let it do the recommended action and it quarantined the file. I Googled OpenCandy and found that it's now bundled with Imgburn, but there's a command line string you can use to run the installer without the OpenCandy offers, so I downloaded it again. This time, it wouldn't let me save to either my Downloads folder or my User folder; I had to save to an external SD drive. This time, I told AVG not to quarantine the file.
I then tried the experiment of copying the file to the Download directory, but was given the same "destination folder access denied" message. I then thought about reverting to my fresh install restore point, but found that System Restore was turned off. When I tried to turn it on, nothing happened. I went into System Protection from the Control Panel, and found protection was off for all drives. I tried changing the C: drive Properties to On, and received a different error: "Could not apply the settings for the following reason: The filename, directory name, or volume label syntax is incorrect. (0x8007007B)" But now, it says "on" for system protection on the C: drive. I just now tried setting a restore point, and it says it was successful. Of course, that doesn't help me right now, with my destination folder access issue.
Is this an AVG thing?
Screenshots: http://imgur.com/a/SnjnL//
I disabled AVG and it let me copy files to folders that were previously unavailable. So it IS an AVG thing, I would guess some feature of Resident Shield.
Hi Ronald,
For help on this issue please try temporarily disable AVG.
Thanks
Roland, When available, A member of the official AVG Community Support in Brno (http://forums.avg.com/ww-en/avg-forums?sec=thread&act=show&id=190509) will see your topic & respond.
AVG Guru