"Details" for detected threat are for wrong threat

AVG Protection
9

Thanks, Alan. If you can aswer my question #1 I'd be grateful.

12

Hello Richard. Please send us the screenshots of details about the Trojan horse infection and MalSign infection. Thank you.

11

Yes, when I click for More Info for Malisign I get information for Trojan Horse.
 
Please tell me exactly which page you want to be sent to you as a screenshot.

10

Hello Richard. Please provide me the screenshot of the Trojan Horse first.

4

Richard, To post a screenshot click on 'Image' between 'Link' & 'Add a code sample'.
AVG Guru

1

I've just started using AVG. The scan came up with one instance of Trojan horse Gen… and many instances of MalSign.Ge… Clicking details for the first, I was presented with the correct information. However, doing the same for any instance of the other, the details were tor the first. How can I see the correct details?

5

Hello Richard. Please open your AVG program, click on reports tab and you can find the details of the threat that was detected. Please take the screenshot of the reports tab window and attach to this thread.

6

Yes, when I click for More Info for Malisign I get information for Trojan Horse.
 
Please tell me exactly which page you want to be sent to you as a screenshot.

8

Thanks, Alan. If you can aswer my question #1 I'd be grateful.

7

Hello Richard. Please provide me the screenshot of the Trojan Horse first.

2

Hi Richard, its good to know that you are able to find all the threats details. If you face any similar issue please let us know.

3

Hello Richard. Please send us the screenshots of details about the Trojan horse infection and MalSign infection. Thank you.