Hi Debbie,
We're glad to look into this & help you.
From your description, we're uncertain about the detection to which you refer.
Would you be so kind to share us the screenshot of it for better clarity?
However, sometimes, this might happen if few services are unable to initiate.
In this regard, we'd suggest you to restart your computer once & check if it helps.
Also, let us know if you're using AVG Free Antivirus. Reason being, we're unable to find any subscription in your account.
AVG Detection has been trying to resolve a threat for over 30 minutes. Appears stuck and I cannot get to anything else on the system, even the task manager to shut it down.
Hi Debbie,
We're glad to look into this & help you.
From your description, we're uncertain about the detection to which you refer.
Would you be so kind to share us the screenshot of it for better clarity?
However, sometimes, this might happen if few services are unable to initiate.
In this regard, we'd suggest you to restart your computer once & check if it helps.
Also, let us know if you're using AVG Free Antivirus. Reason being, we're unable to find any subscription in your account.