Device driver update

Other products
3

Hi Joanne,

We're glad to look into this & help you.
Please try following the steps in this article to restore the driver & let us know if it helps.
If you find it difficult, we're more than glad to help you to take advantage of our additional support to make this process easier.

1

I ran the device driver update about 10 days ago. Ever since I did that, my games do not run as they did previously. I either get frozen screens or black screens. I need to reverse whatever video driver was updated but need some assistance in identifying the right one (I made a stupid amateur mistake and did not backup my system before I ran this application.

2

Hi Joanne,

We're glad to look into this & help you.
Please try following the steps in this article to restore the driver & let us know if it helps.
If you find it difficult, we're more than glad to help you to take advantage of our additional support to make this process easier.