Device not showing as registered

Android products
3

Hi Laura,
I request you to contact our Mobile Support to solve the issue .
To contact Mobile support please click on the below link and select Android option,  fill all the details in the form and then click email icon , the answer to solve your issue will be replied to your email .

https://support.avg.com/support_contact_form

Thank you

1

When I login to the AVG website, the page says no device registered and to go the Anti-Theft section of AVG on my phone. But when I go to the anti-theft section of AVG Antivirus Pro on my Android,  it says "You are protected in case of theft or loss."

Thanks for any help.

2

Hi Laura,
I request you to contact our Mobile Support to solve the issue .
To contact Mobile support please click on the below link and select Android option,  fill all the details in the form and then click email icon , the answer to solve your issue will be replied to your email .

https://support.avg.com/support_contact_form

Thank you