Devices with AVG Installed

General discussion
6

Hello John,

We'll certainly look into this & help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

2

Hello John,

We are sorry to know this.
We will check and help you to fix this issue.
We request you to create a separate AVG community post by clicking the link below and post your questions in your own post, so that we will check with your AVG account and help you with additional support.

https://support.avg.com/support_ask
Thank you for your understanding.

1

I have AVG Ultimate multi device, my subscription page shows 9 devices.  Is there any way on AVG to check what these devices are?  I have recently re-formatted several machines, so I think there were some that I did not sign out of first.

If not, would changing the password then "sign out" other devices?

TIA

3

Thanks. I've followed the instructions and will see how things go. (https://advancedcrossbow.com/crossbow-vs-bow-minecraft/) There were no issues with uninstalling and reinstalling, however you included your secure browser and Amazon, which I did not want and had to uninstall. There should have been a notification that I was installing undesired and unauthorised software.

4

Hello John,

We'll certainly look into this & help you.
As it isn't advised to discuss personal/account related info here, we've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.

5

Thanks. I've followed the instructions and will see how things go. There were no issues with uninstalling and reinstalling, however you included your secure browser and Amazon, which I did not want and had to uninstall. There should have been a notification that I was installing undesired and unauthorised software. (https://advancedcrossbow.com/crossbow-vs-bow-minecraft/)