Hello Manuel,
Currently, the service here is provided in English.
Could you explain the concern in English to get further assistance?
Thanks.
Hello, Manuel.
We're sorry for not replying in your language, but AVG support is available in English only.
From the translation provided by Alan, we understand that you are unable to activate paid AVG product and would like to request a refund.
We have found that you have not activated AVG MyAccount by confirming your email address yet, which is mandatory to activate the product on your PC. A link for activating your AVG MyAccount has been sent to your registered email address.
Please check your inbox and spam box as well and click on this link to finish activation. Then click on this link for steps to activate AVG Internet Security - Unlimited.
Manuel, This Community is basically only English language… Query translation…
[Spanish to English]
Return Of the payment of the product
It is impossible for me to activate the purchased product because it does not recognize my email and I have contacted you several times and I do not get a response. I request the refund of the amount
AVG Guru
Hello, Manuel.
We're sorry for not replying in your language, but AVG support is available in English only.
From the translation provided by Alan, we understand that you are unable to activate paid AVG product and would like to request a refund.
We have found that you have not activated AVG MyAccount by confirming your email address yet, which is mandatory to activate the product on your PC. A link for activating your AVG MyAccount has been sent to your registered email address.
Please check your inbox and spam box as well and click on this link to finish activation. Then click on this link for steps to activate AVG Internet Security - Unlimited.
Hello Manuel,
Currently, the service here is provided in English.
Could you explain the concern in English to get further assistance?
Thanks.