Hi Stephen,
Let us explain this clearly.
You have been charged for the automatic renewal of AVG Secure VPN because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Regarding your refund request, it is not advised to provide order/product related and personal information in this public post.
We have sent you an email. Please find that email and use it to revert to us.
Could you please refund the money that you have taken from my credit card account, I did not sign up to have a vpn from you.
Hi Stephen,
Let us explain this clearly.
You have been charged for the automatic renewal of AVG Secure VPN because you agreed to automatic extension of your subscription when you originally signed up for the trial subscription. We can assure you that we have not processed any unauthorized payments from your card or account.
We sent an email notification 10 days prior to the order being placed to let you know in advance that this payment was due. This also contained information on how to cancel your Subscription.
Regarding your refund request, it is not advised to provide order/product related and personal information in this public post.
We have sent you an email. Please find that email and use it to revert to us.