Hi there,
my Telco sent me an sms informing me that I had purchased AntiVirus PRO ( ***33% OFF *** Black Friday Sale ) from Google Play AVG eCommerce CY Limited. I already have the app but did not purchase the app recently. I was billed $10.55. When I logged onto my account, I was 'told' that I had no subscription and no order history. Kindly advise what is going on? I could not cancel the automatic renewal because I 'had no orders' with AVG.
Francesca,
We apologize for the difficulties. In this case, we request you to contact our android mobile support team as this community deals with the technical issues with AVG Windows products and Android support is provided through email only.
Please click on the following link( http://avgclick.me/AVGtechnical ) select as Android, fill out your details and click email option. The AVG mobile team will reply back to you via email with a resolution. Thank you.