Did not want another annual subscription

Hello Kirsten,
We are sorry to inform that we are unable to pull any record of this recent charge of AVG from your account. We have sent you an email, please reply to that email with your alternate email address or order number or any other information related to this charge. So, that we can check the same and assist you further.
Thank you

Transaction Date: 12/05/2017
Re above subscription I did not wish for this to be renewed and AVG did not email me first to ask if I wanted it to be renewed.  I don't even own the original computer that it was originally used on for the first year.  Please note that I did not want this subscription automatically renewed for another year.  Thank you.

Hello Kirsten,
We are sorry to inform that we are unable to pull any record of this recent charge of AVG from your account. We have sent you an email, please reply to that email with your alternate email address or order number or any other information related to this charge. So, that we can check the same and assist you further.
Thank you