Did not want subscription

AVG Subscription
3

Hi Amnystie,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know in which device you are facing this issue please?
Could you please contact our AVG billing & sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will check and help you to disable two factor authentication?
Thank you and keep us informed.

1

I cannot access my account and was unable to cancel the subscription. The 2 step authenticator keeps giving me an 8 digit code instead of a 6 digit code. So frustrating…

2

Hi Amnystie,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
May I know in which device you are facing this issue please?
Could you please contact our AVG billing & sales team using this link: https://support.avg.com/support_sales_chat?l=en and they will check and help you to disable two factor authentication?
Thank you and keep us informed.