Hi Adam,
We are sorry to know this.
We will check and help you with this concern.
It seems that you have purchased AVG Ultimate subscription for mobile device and you have reached AVG technical support for Windows and Mac.
You can refer to this article: https://bit.ly/3kzHL4d to activate your AVG subscription on your Android device. If not, please follow the below steps:
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.
Hi Adam,
We are sorry to know this.
We will check and help you with this concern.
It seems that you have purchased AVG Ultimate subscription for mobile device and you have reached AVG technical support for Windows and Mac.
You can refer to this article: https://bit.ly/3kzHL4d to activate your AVG subscription on your Android device. If not, please follow the below steps:
Please visit this https://support.avg.com/support_sales? link and select "Technical Support" tab.
For "Are you currently using any paid/trial AVG products?" question, click on "Yes".
Please select operating system as "Android" and fill in other requested details.
Finally, click on "request answer via email" which will submit a ticket to our mobile team.
Please keep checking your emails regularly in order to know the status.
Thank you.
Does your google play account email have to be the same as your avg account? The store where i bought my new pc threw in a ultimate subscription, but any activation method doesn't work. Enter my avg acct phone takes me back to the play store, the activation code says this codes already registered. Huh I wonder who its registered to, its just very frustrating cause the work cell is the only device i use gmail for.