Difficulty unsubscribing

Hello Gemma,

We apologize for the inconvenience caused to you.
We have replied to your original post in Facebook and please contact us back from there for further help.
Thank you.

Hello,
I’ve been trying to unsubscribe from my subscription before I get charged £64.99 tomorrow. It won’t allow me to do it as states there’s a glitch 

Hello Gemma,

We apologize for the inconvenience caused to you.
We have replied to your original post in Facebook and please contact us back from there for further help.
Thank you.