Hello Gary,
We are sorry for the inconvenience. This issue will occur if you have not acivate the program with the license number. Please follow the below steps to activate AVG PC Tuneup to fix the issue.
-Open AVG PC TuneUp.
-In the AVG PC TuneUp window, click Help and click Activate product.
-Insert your Product Key into the Product key field, and then click Next.
If you don't have the option to activate the license , then you might be installed a different AVG PC Tuneup program comes with AVG Zen interface which cannot be activate with the license. In that case, please go to control panel and uninstall the AVG PC Tuneup. Please click the link http://files-download.avg.com/inst/mp/AVG_PCTuneUp_765.exe to reinstall AVG PC Tuneup and Enter the license number to continue the installation.
Thank you.