Digital certificate

Hello Ricardo,

We have replied to your orginal post and sent an email to your registered email address. Please check and revert back to us.

Please make a note of ticket number 13233112 for further reference.

Thank you for your understanding.

To use the digital certificate on my computer to do business with the public administration, I have to deactivate the Web protection of my AVG Internet Security. 
How can I solve this problem?

Thank You

Hello Ricardo,

We have replied to your orginal post and sent an email to your registered email address. Please check and revert back to us.

Please make a note of ticket number 13233112 for further reference.

Thank you for your understanding.