Hello, Marilyn.
I apologize for the inconvenience caused to you with installing AVG Secure VPN. May I know the exact error message you receive if it generates any when trying to install the program? Have you followed the steps suggested below to complete the installation?
- Double-click the AVG icon on your desktop to open AVG management console (formerly known as AVG Zen).
- Click the Secure VPN tile to install the program.
- Click Try it free to start 30-day trial. If you already bought a subscription for AVG Secure VPN and you are logged to your AVG MyAccount in AVG management console, your license is detected at this point.
- Click Yes to confirm installation. Restart your PC, if asked.
- Click the OFF slider so that it changes to ON. Secure VPN drivers are installed.
I have recently paid for,VPN security, but the software failed to download. Any advice please.
Hello, Marilyn.
I apologize for the inconvenience caused to you with installing AVG Secure VPN. May I know the exact error message you receive if it generates any when trying to install the program? Have you followed the steps suggested below to complete the installation?
- Double-click the AVG icon on your desktop to open AVG management console (formerly known as AVG Zen).
- Click the Secure VPN tile to install the program.
- Click Try it free to start 30-day trial. If you already bought a subscription for AVG Secure VPN and you are logged to your AVG MyAccount in AVG management console, your license is detected at this point.
- Click Yes to confirm installation. Restart your PC, if asked.
- Click the OFF slider so that it changes to ON. Secure VPN drivers are installed.