Digital River Ireland

Hi Kym,

Unfortunately, you dont have any active subscription under your account. We have tried to auto renew for the AVG Internet Security (Multi-Device) on 6/28/19.


According to our records you have requested a chargeback for this purchase. A chargeback occurs when a buyer asks their credit card issuer to remove a charge from their credit card statement. In your case, the chargeback of your purchase was completed on 6/28/19

Unfortunately we are unable to help you with this matter. We recommend that you contact your credit card issuer directly.

I just had Digital River Ireland Ltd process my AVG renewal subscription on my credit card but I log into AVG and it says I dont have any subscriptions. I dont have an activation code on my invoice? please help

Hi Kym,

Unfortunately, you dont have any active subscription under your account. We have tried to auto renew for the AVG Internet Security (Multi-Device) on 6/28/19.


According to our records you have requested a chargeback for this purchase. A chargeback occurs when a buyer asks their credit card issuer to remove a charge from their credit card statement. In your case, the chargeback of your purchase was completed on 6/28/19

Unfortunately we are unable to help you with this matter. We recommend that you contact your credit card issuer directly.