DigitalRiver renewal email links not working

AVG Protection
3

Hello Chris,
We are sorry that you had issues in renewing your AVG Internet Security multi-device subscription. We'd be glad to help pointing you in the right direction.
We see that your renewal orders were in Pending status due to issues with the transaction. We request you to contact our Sales team directly who can dealt with billing queries.  Please use this link to reach them in a chat medium or by diaing this toll free number: +44 (0) 800 652 4940.
Thank you.

1

I have now received two emails stating "We were unable to automatically renew your subscription to AVG Internet Security - Unlimited due to a payment authorization failure." with my 2-year subscription ending in 5 days.

The last one was a supposed link to enable to renew manually. Both of these links resulted in a blank DigitalRiver screen so I am still unable to renew.

Now what?

Chris

2

Hello Chris,
We are sorry that you had issues in renewing your AVG Internet Security multi-device subscription. We'd be glad to help pointing you in the right direction.
We see that your renewal orders were in Pending status due to issues with the transaction. We request you to contact our Sales team directly who can dealt with billing queries.  Please use this link to reach them in a chat medium or by diaing this toll free number: +44 (0) 800 652 4940.
Thank you.