Hello Muhamed,
We're sorry for the inconvenience caused. We'll check and clarify the charge for you.
Unfortunately, we couldn't locate the charge you're referring to (EUR 6.50/TRY 58.99), under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.
Dear Sir Madam,
I disagree with this charge.
DRI * AVG Technologies www.avg.com IE 10 Oct. | 14:05:23 € 6.50/ TRY 58.99
I have no agreement with AVG your company.
Idid not authorize you for a direct debit on my creditcard.
I took out a one-time AVG subscription for someone in October 2018, but I did not authorize a direct debit for the follow-up.
According to the law, you incorrectly deducted money from my creditcard.
See enclosed appendix. Since I have no agreement with you, I do not expect you to send me any further invoices.
If you continue to debit money incorrectly, I will file a complaint about this with the VISA Creditcard company. I trust it doesn't have to come that far.
I would like to receive a correction for € 6.50/ TRY 58.99
and your response by e-mail within a week.
Thanks in advance,
Kind regards,
Mr. M. Metalsi
E-mail mmetalsi@outlook.com
Hello Muhamed,
We're sorry for the inconvenience caused. We'll check and clarify the charge for you.
Unfortunately, we couldn't locate the charge you're referring to (EUR 6.50/TRY 58.99), under this email address. We've sent you an email requesting more info to follow. Please check and revert to that email for further assistance.