Hi,
Normally I have no problem accessing my BBC iPlayer. But the content is not available as before (greyed out screen). So I tried my Amazon prime video and I'm told the computer 'is using a VPN or Proxy service, disable it.' From the web I can see how to disable it but within the AVG programme I can't see how to get in to follow the disable instructions. Any one help an older not so literate computer user to watch 'match of the day'?!
Thanks
Steve
Hello Steve.
Thank you for reaching us here.
Usually, streaming services like Amazon and Netflix does not allow VPN traffic. It is their policy and not an issue with AVG Secure VPN. If you need help to disable the AVG Secure VPN connection, open AVG Secure VPN, click the On/Off slider to turn it on or off.
Alternatively, you could try clicking 'Change location', select one of the locations under 'Streaming' and try to access the content.