Disabling AVG Internet Security do not also disable Antitrack

Hello Willy, 

Thank you for writing back to us. Let us clarify you. You do not need to disable browser protection in AVG Anti-track. 

AVG Anti-track normally clear cookies of the all the website which you will browse on your device. Sometimes, few website need cookies in order to load the website.

In that case, we can confirm whether the website is trusted one and ask user to add website under allowed website list under AVG Anti-track. So, you do not need to disable any AVG products while accessing the website.

Kindly follow the previously provided article in order to add the websites under allowed list. Keep us updated.

Not really a question, rather an observation.

Disabling AVG Internet Security by right-click the icon in the Windows hidden icons, do not also disable the Antitrack feature.

I had this issue where I could login to a site, but not access some of the subfunctions. Disabling AVG Internet Security did not help, but opening Antitrack and stop protecting my browsers allowed me to access those functions. This is confusing and I think bad design.

Hello Willy, 

Thank you for writing back to us. Let us clarify you. You do not need to disable browser protection in AVG Anti-track. 

AVG Anti-track normally clear cookies of the all the website which you will browse on your device. Sometimes, few website need cookies in order to load the website.

In that case, we can confirm whether the website is trusted one and ask user to add website under allowed website list under AVG Anti-track. So, you do not need to disable any AVG products while accessing the website.

Kindly follow the previously provided article in order to add the websites under allowed list. Keep us updated.

Hello Willy, 

Thank you for reaching AVG support channel. We apologize for the inconvenience caused. We understand that you are unable to access some login site in your device. We are glad to help you. 

AVG Internet Security and AVG Anti-track both are not same program. AVG Internet Security is an application that helps protect your devices from viruses, malware, phishing, and other threats. 

AVG AntiTrack is a privacy application designed to keep your identity safe from the latest online tracking techniques, and protect your system privacy.

In rare cases, AVG AntiTrack may slow down your browser, prevent certain webpages from loading, or prevent email attachments from downloading. If you experience any of these issues, we recommend following the steps in the following article.

Troubleshooting when AVG AntiTrack blocks or slows down webpages

You do not need to disable AVG Internet Security. Kindly try the above article and let us know if its help you. We look forward for your response.