Disabling pop-up

Hello Roy,
We are sorry to know that you are unable to access the messages in some of the web sites. We suggest you to try to check this web sites from different web browser like Internet Security, Google Chrome or Mozilla Firefox and see if you are able to access those web sites.
Thank you.

I was chatting to tech support representative Abirami when I got a message to say chat is not available and the system then shut down!

I cannot see videos in some sites (message says my browser does not support the application!). I am also unable to access the message system on a private, paid, social networking dating site. The system says a pop-up blocker may be preventing access. I cannot find a pop-up blocker in order to disable it! 

Hello Roy,
We are sorry to know that you are unable to access the messages in some of the web sites. We suggest you to try to check this web sites from different web browser like Internet Security, Google Chrome or Mozilla Firefox and see if you are able to access those web sites.
Thank you.