Disactivate automatic renewal of AVG TuneUp after 1 year

AVG Subscription
3

Hi Francois,

This isn't the experience we want you to have. Let us attempt to clarify this for you.
Upon checking your account, we see that you've subscribed to the trial version of TuneUp initially.
Later it has been renewed to an annual subscription as it was enrolled to automatic renewal.
Usually, we do send pre-billing notification prior 10 days of trial's expiry (which has been sent to you on 6/15/19).
However, as requested, we've disabled the automatic renewal & an email confirming the same has been sent to you.
For further queries, feel free to write back to us.

1

I'm not comfortable with AVG (or any person or company) taking my money without asking me. How can I disactivate the automatic renewal of AVG TuneUp after my 1 year subscription?

2

Hi Francois,

This isn't the experience we want you to have. Let us attempt to clarify this for you.
Upon checking your account, we see that you've subscribed to the trial version of TuneUp initially.
Later it has been renewed to an annual subscription as it was enrolled to automatic renewal.
Usually, we do send pre-billing notification prior 10 days of trial's expiry (which has been sent to you on 6/15/19).
However, as requested, we've disabled the automatic renewal & an email confirming the same has been sent to you.
For further queries, feel free to write back to us.