Hello, Felicity
We will help you in this.
AVG will not remove your data with your permission.
Could you tell us the exact actions you performed with the AVG on your PC.
AVG did an update on Free Virus Scan Software. It requested a restart of my computer. On reopening have found all documents from my harddrive have gone, My bookmarks/pins in Chrome have been deleted, My history for Chrome has been deleted. This has happened to my computer and a friends computer with the same software. I have no idea how to get my documents back and have to spend hours resetting up my bookmarks which i can't even remember all of them that why they were bookmarked so that i didn't have to remember them. Does anyone have any ideas how to fix this?
Thank you for writing back to us, Phil.
Please let us know the AVG programs installed in your computer.
We request you to check again if you've made any changes using AVG programs.
Also, let us know if you've received any windows update recently and if you've created a restore point.
Thanks in advance.