Hello Alex.
Thank you for reaching AVG Support Community.
We're really sorry to know that you facing this issue.
We will certainly look into this and help you.
Please let us know the operating system of your PC.
I request you to update the AVG AntiTrack ( Open the AntiTrack > Menu > Settings > Check for updates) and check the status.
If you still face the issue, please let us know and update the status through this post, so that we will help you with additional support (if required).
Thank you.
Not so much a question as a comment. Ever since upgrading to AVG Version 21.7.3196 with Antitrack, my computer takes much longer to boot up. Browser (I use Firefox) seems much more sluggish. When shutting down the PC, I get the message every time that applications are preventing shutdown from occurring – one of these is invariably Antitrack. I am going to disable Antitrack from starting automatically upon boot-up and see if things improve. Please consider fixing these serious drawbacks when these products are upgraded again. No need to reply. Thanks.
Thank you for taking your time in writing this to us, Alex.
We appreciate your valuable feedback.
Please try updating AVG AntiTrack (Open AntiTrack - Menu - Settings - Check for updates) & check if it helps. Alternately, you can also reinstall AVG AntiTrack.
You can take a snapshot using your mobile/camera & share it with us, if sharing a screenshot is complicated.
For further assistance, feel free to write back to us.
OS = Windows 7 Home Premium. AntiTrack set to all default settings except I set it to minimize on startup. Cannot do a screenshot of the shutdown message, as the PC is in the process of shutting down, and even if I could capture it, it would disappear upon shutdown. Disabling AntiTrack (i.e., setting it not to start upon bootup) eliminates the problem completely. I was not expecting an answer – my comment was simply a comment. Let's face it: AntiTrack is a good idea but it is a resource hog and causes more problems than it solves. The application needs to be rethought in order to make it run more efficiently with fewer problems.