Disc scan/repair

Hello Salvador,
We regret for any inconvenience caused. Please have a look at the steps in this article ( http://avgclick.me/ScandiskStuck ) to resolve your issue and boot into windows. Please, feel free to let us know if you require any further assistance. Thank you.

Hello Salvador,
We regret for any inconvenience caused. Please have a look at the steps in this article ( http://avgclick.me/ScandiskStuck ) to resolve your issue and boot into windows. Please, feel free to let us know if you require any further assistance. Thank you.

I'm running a scan for the first time, on a 2 week old laptop. It's running a scan/repair, after a restart, and has been stuck on "scanning and repairing drive C 10% complete. It's been nearly 1.5 hours. Is this normal? Please help. Thanks.