Disc scan/repair

Hello Salvador,
We regret for any inconvenience caused. Please have a look at the steps in this article ( http://avgclick.me/ScandiskStuck ) to resolve your issue and boot into windows. Please, feel free to let us know if you require any further assistance. Thank you.

I'm running a scan for the first time, on a 2 week old laptop. It's running a scan/repair, after a restart, and has been stuck on "scanning and repairing drive C 10% complete. It's been nearly 1.5 hours. Is this normal? Please help. Thanks.

Hello Salvador,
We regret for any inconvenience caused. Please have a look at the steps in this article ( http://avgclick.me/ScandiskStuck ) to resolve your issue and boot into windows. Please, feel free to let us know if you require any further assistance. Thank you.