Hi Anders,
We are sorry to hear this.
We will help you to resolve the issue.
Are you able to receive the emails when the VPN is turned off?
Please mention your current Geo location.
Keep us posted.
I believe my AVG VPN is disrupting my connection to certain websites and blocking incoming emails. I have turned off the settings here on my laptop but that does not help. Can you disconnect me please, so I can see if that works? If that makes no difference I will re-subscribe. Thank you!
We apologize for the inconvenience, Anders.
In this case, we request you to reinstall your AVG Secure VPN and check if the issue persists.
We've sent you an email with further instructions. Please check your inbox/spam for the email and use it to revert to us.
Hi Anders,
We are sorry to hear this.
We will help you to resolve the issue.
Are you able to receive the emails when the VPN is turned off?
Please mention your current Geo location.
Keep us posted.