Discount offer for Internet Security within the software doesn't authorize

Hello Jeb,

The promotional offers are valid only for limited periods so the popup might have got disappeared. I would request you to contact our sales team using this link https://support.avg.com/support_sales?l=en for further assistance.

Normally, it's $74.99 for me, but I had a discount 'buy now and save' offer for $29.99 (I assume it's only one year; but it says billed every year).  I only got the free version, but it says I could get a discount.  However, when I submit all my payment info, I get 'authorization failed'. 

Now, I can still order it through the site, but I don't get the discount.  Is there a reason why I'm walled off like this?

Hello Jeb,

The promotional offers are valid only for limited periods so the popup might have got disappeared. I would request you to contact our sales team using this link https://support.avg.com/support_sales?l=en for further assistance.