Hello Kurt,
I will check this for you.
It seems that you have an older version of AVG PC TuneUp installed on your computer.
The latest version of AVG TuneUp does not include disk defrag and the new version is more simpler to use.
Please uninstall the older version of AVG PC TuneUp from your control panel and click on this link https://support.avg.com/SupportArticleView?urlname=Install-TuneUp to install the latest version.
Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=Activate-TuneUp to activate the product.
This program will get activated by logging in to your AVG MyAccount from the AVG PC TuneUp interface.
If you face any difficulties, please let us know and we will assist you further.
What if the defragmenting never finishes. Its been going for 10 hours . This is the first time on this laptop which is only two days old.
Hello Kurt,
I will check this for you.
It seems that you have an older version of AVG PC TuneUp installed on your computer.
The latest version of AVG TuneUp does not include disk defrag and the new version is more simpler to use.
Please uninstall the older version of AVG PC TuneUp from your control panel and click on this link https://support.avg.com/SupportArticleView?urlname=Install-TuneUp to install the latest version.
Follow the steps from this link https://support.avg.com/SupportArticleView?urlname=Activate-TuneUp to activate the product.
This program will get activated by logging in to your AVG MyAccount from the AVG PC TuneUp interface.
If you face any difficulties, please let us know and we will assist you further.