Hello Arcady,
Have you installed the trial version of AVG PC tuneup?
Are you inquiring about the Disk Defragmentation process?
If yes, we would like to inform you that this process usually takes 6 hours to to get 100% completed.
If you it takes more than 6 hours or if it stuck at a particular percentage for more hours then it has to be cancelled and started again.
To cancel the disk scan of AVG PC tuneup please follow the instructions mentioned in this link: http://avgread.me/1f5JYjW .
Please feel free to contact us should you need any assistance.
hello i installed avg trial version 2 days ago on two computers win10 and xp. the problem is disk drive is on all the time, computer seems to be running faster thogh. is it normal?
Hello Arcady,
Please, feel free to let us know if you require any further assistance. Thank you.
Have you installed the trial version of AVG PC tuneup? yes
Are you inquiring about the Disk Defragmentation process? no disk is defragmented
what else can it be?
Hello Arcady,
Have you installed the trial version of AVG PC tuneup?
Are you inquiring about the Disk Defragmentation process?
If yes, we would like to inform you that this process usually takes 6 hours to to get 100% completed.
If you it takes more than 6 hours or if it stuck at a particular percentage for more hours then it has to be cancelled and started again.
To cancel the disk scan of AVG PC tuneup please follow the instructions mentioned in this link: http://avgread.me/1f5JYjW .
Please feel free to contact us should you need any assistance.
hello Balasubramanian,
thank you for your help. after few attempts to restart, including brut force power interruption, disk drives on both computers stopped spinning and computer seems under control. i'll wait and see for a few more days whether to buy the product or use free copy or to uninstall.
thanks again.
Thank you for the providing the requested information.
So, in your description you have mentioned as "the problem is disk drive is on all the time" could you be more specific on this statement so that we can assist you better?