Disk Scan Problems

AVG Performance
6

Hello Cam,
We are sorry to know that. To assist you better could you please send us the screenshot of the screen which you get when you restart your computer?http://avgclick.me/getscreenshot
Thank you.

1

Hi,

Today I ran AVG disk scan and repair. Despite being stuck on 10% for a long time it eventually completed. Now however, when I boot my laptop it goes instantly to the MSI screen before cutting out, I can't press F8 or do anything. Currently it's looking like my laptop has been destroyed by this AVG feature. Is there anything I can do? I'm a student and I really need my laptop!

Thanks!!!

4

Load Up Screen

3

Cam,
The orange color can also mean that the dedicated GPU is running. We recommend disabling the dedicated GPU in BIOS and trying the F8 again. Alternatively,  we request you to contact the PC manufacturer for more options on how to boot. Thanks

2

Hello Cam,
We are sorry to know that. To assist you better could you please send us the screenshot of the screen which you get when you restart your computer?http://avgclick.me/getscreenshot
Thank you.

5

Hello Cam,
Thank you for the screenshot. In this case, we suggest you to run try restarting the computer in safe mode and check. Please click on this link for the steps to restart the computer in safe mode http://avgclick.me/rebootintosafemode
Thank you.