Disputed billing

AVG Subscription
5

Hello William,

We acknowledge your refund request.
You have been charged USD49.99 for the renewal of AVG TuneUp - Unlimited Devices subscription as it had auto renewal enabled.
Would you consider using the product, if we provide 6 months free extension for the subscription?

6

I appreciate the offer, but I no longer need tune-up. Please credit my creit card

Thank you

William Sykes

1

I noticed a charge on my credit card for $49.99 DIGITALRIVE AVG TECHNO dated Oct 14, 2018.
I have not renewed any services that I am aware of. Please Credit my credit card.

Thank you

William K. Sykes

3

I appreciate the offer, but I no longer need tune-up. Please credit my creit card

Thank you

William Sykes

4

Thank you for the information.
We have processed the refund for your TuneUp order and an email explaining the status has been sent.
If the email is not found in inbox do check in spam and junk folders.
You will get the refund amount credited within 7 business days.

2

Hello William,

We acknowledge your refund request.
You have been charged USD49.99 for the renewal of AVG TuneUp - Unlimited Devices subscription as it had auto renewal enabled.
Would you consider using the product, if we provide 6 months free extension for the subscription?