Hello Jean,
This isn't the experience we want you to have and I apologize for the inconvenience caused. I have sent you an email with the instruction to get in touch with our remote support. Please get connected to them remotely and fix the issue without any hassle.
Thank you.
After many years of using AVG products I will say I am NEVER going to purchase another. I've spent the last two hours getting the $70 Anti Virus to load onto my computer because the new version would not work with the old one, nor with the PC Tune Up.
Now trying to get PC Tune Up loaded back onto the computer, but like a fool I used my other email for that and I do not remember the password - - AVG will not allow me to ask to reset that.
$$$ down the drain simply because they can't get their software to work seamlessly together any longer.
Hello Jean,
This isn't the experience we want you to have and I apologize for the inconvenience caused. I have sent you an email with the instruction to get in touch with our remote support. Please get connected to them remotely and fix the issue without any hassle.
Thank you.