Hello Marilyn,
We apologize for the inconvenience.
The latest version of AVG(2016) works find with Windows 10 computer. Please remove all the traces of AVG from your computer and then install the latest version of AVG free from this link and see if that fix the issue http://www.avg.com/us-en/avg-antivirus-free. Feel free to contact us if you still have any issue.
Thank you.
Hi there,
I've used AVG for many years without any problems, but since a month or so my AVG Free (Edition 2015) is not working on my Windows-10 laptop despite my many attempts to fix the problem.
First I got the message MSVCP110.dll is missing. After downloading and putting it in the AVG-folder (and to be secure in the SysWOW64-folder) I got the errors that MSVCR110.dll and MSVCR100.dll were missing. Again I downloaded and copied those files, but after that I got a general error-message from AVG.
.
I installed the latest Microsoft Visual C ++ package, no succes!
Of course I tried updating, no succes. I uninstalled AVG twice with the AVG Removal Tool. I was not able to re-install the latest or previous versions.
I have re-installed several Windows-recovery-points (not sure what is the English term), didn't work. I also tried putting back my system image, but that didn't work (the recovery help didn't recognise the image, neither from USB, harddisk or DVD) I've read online that that is a general Windows 10-issue, so I decided to go back to the latest Windows 10-version with the latest updates.
As a last resort I ask for your help to fix my AVG before I format and re-install the whole computer manually and/or install new antivirus-software
Please help!
Kind regards,
Marilyn van D
Hello Marilyn,
We apologize for the inconvenience.
The latest version of AVG(2016) works find with Windows 10 computer. Please remove all the traces of AVG from your computer and then install the latest version of AVG free from this link and see if that fix the issue http://www.avg.com/us-en/avg-antivirus-free. Feel free to contact us if you still have any issue.
Thank you.