DNS name resolution failure

Hello Robert,

In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
We would like to know whether do you exactly see the message "DNS name resolution failure"?
Could you share a screenshot of the message?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.

Screen shot of router

Has anyone heard of AVG producing "DNS name resolution failure"? I am trying to trace down a cause.

Screen shot of router

Hello Robert,

Could you please tell me how you narrowed down that the issue is caused by AVG?

And I would also like to know which AVG product(s) you have installed in your PC.

Looking forward for your reply.

Hello Robert,

In light of the current circumstances concerning COVID-19 outbreak, there was a delay. We are operational now.
We would like to know whether do you exactly see the message "DNS name resolution failure"?
Could you share a screenshot of the message?
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.