Hello Tania,
Thank you for contacting AVG Community Support.
We regret the inconvenience caused. We'll check and help you.
Could you please confirm if the internet connection works after disabling/uninstalling AVG?
Also may I know how long you've been facing this issue?
Thank you and keep us updated.
So my avg said it crashed I tried repairing and uninstaling. When i restarted my pc, my internet is no longer working? Help!!
Hello Tania,
This is not an expected behaviour of AVG program. It will not block the access of Internet. If AVG blocks internet, it will work when we remove it. Could you please check whether your Internet connection works fine with other devices? Are you able to access Different connection like WiFi or Hotspot? We look forward for your response.
Yes, all other wifi connections on phone tablet etc are working. I did a factory pc reset and it seems to be working now. Thank you for your time and help.
Hello Tania,
Its good to know that you have managed to resolve the issue by PC reset. If you need any help with AVG, feel free to contact us at anytime. Thank you.
It happened yesterday, I went onto the avg community forum and saw that other people also had the same issue. So I did what was suggested, repair didn't work, so I uninstalled it with that clear application on safe mode. When I restarted my pc I no longer have internet, gives me an error on DNS - device or resource dns server is not responding