Hi Paulina,
We're glad to clarify this for you.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.
I thought I had money but my bank account said there was a paypal payment I hadn't authorized. I haven't used avg for almost a year now since my computer broke so… what's the thing?
You have probably sent it to the email I haven't been able to log in for one reason or another for about 18 months. Can you send another one to following address: (Email address redacted)
Hi Paulina,
We're glad to clarify this for you.
As it isn't recommended to share the product details over this post, we've sent you an email regarding it.
Please check & revert to us via it to proceed further.
Weremyou billed bynDigital Stream INC?I was.
i signed up for 60:day free trial and called customer service the same day for help.
i wasmtold the subscription I got did not even guard against computer viruses somI asked the agent to cancel my subscription.
plus he told me how to go in my free subscription and deactivate it.
i alsomsis tjis.
he said he did nit on day 61 I received an email saying I was charged 65.00.
the agent either lied to me or incompetently kept me on my subscription even though I deactivated it and he told me he would.
i called complaint about this shoddy customer service work and will get a refund and my account closed.
i could never trust to use them after this.
Hello Preston,
We are sorry for the inconvenience caused. We will help you with your refund request.
Could you please write back to us through own separate post? So, we can check the account and help you further with it. Thank you.