Do I have to reboot all the soft after extending my subsc?

General discussion
5

Hi Evzen,

I'll be glad to clarify the situation.

On checking your AVG account, you have AVG Internet Security (Multi-device) valid till Nov 28, 2020 and AVG Internet Security - Unlimited valid till Dec 6, 2019.

Since you one of the same subscription is about to expire on Dec 6, 2019, you have received renewal notification email.

However, I see that both the auto-renewal has been cancelled, so you will not be charged in the future.

You only have one AVG Internet Security subscription which can be activated on Windows, Mac and Android devices.

Let us know if you need further clarifications.

2

Hi Evzen,

I'll be glad to clarify the situation.

On checking your AVG account, you have AVG Internet Security (Multi-device) valid till Nov 28, 2020 and AVG Internet Security - Unlimited valid till Dec 6, 2019.

Since you one of the same subscription is about to expire on Dec 6, 2019, you have received renewal notification email.

However, I see that both the auto-renewal has been cancelled, so you will not be charged in the future.

You only have one AVG Internet Security subscription which can be activated on Windows, Mac and Android devices.

Let us know if you need further clarifications.

1

I have extended my subscription and received a new licence code. I would expect that it prolonges my subs but it doesnt look like that (still receiving notice about ending licence). Do I have to reboot all the stuff???
Thanks a lot, have a nice day
Evzen

4

Thanks, I just still dont know if I have to reboot and reinstall the software or if my current version will automatically work on new licence? That was my question :)))

3

Evzen, you can manually update AVG Internet Security application and check if the program is up-to-date.

Refer the article to update AVG:  https://support.avg.com/SupportArticleView?urlname=Update-AVG-Antivirus

Feel free to reach out to us for further questions.