We purchased AVG Internet Security on 03/22/2021 for 2 -year subscription, and it expired on 03/21/23.
but my internet security pops up as below. Please advise if I purchase the additional security or what they are.
Please advise asap.
1. Anyone can see what I do online.
2. My internet provider can record what I am doing.
3. My location is exposed.
4. My IP address is visible.
Hello Jong.
Thank you for contacting AVG Support Community.
We will certainly check and help you.
It seems that you are getting a campaign pop-up for the AVG Secure VPN product.
AVG Secure VPN will hide your original location and provides an additional layer of security while doing online activities. AVG Internet Security will protect your PC against malware and hacker attacks.
You can choose AVG products according to your PC usage.
AVG antivirus continuously monitors your PC for vulnerabilities, but the antivirus is only one of the security apps we offer. If an issue which requires a separate subscription is detected, it will offer you the appropriate product. For example, if your network is not protected, AVG will offer our VPN. For outdated drivers or system performance issues, AVG Driver Updater or AVG TuneUp will be offered instead. However, if you wish to disable these offers, please do the following:
Please open AVG [Internet Security/ TuneUp] and click "Menu" > "Settings" > "General" > "Personal Privacy"
Within "Personal Privacy", please deselect options under the "Offers" and "Personalization" sections.
This will stop any further offers of this type.
I hope you will find this information helpful. Should you have any additional questions please let me know.
Thank you.
Hello Jong.
Thank you for contacting AVG Support Community.
We will certainly check and help you.
It seems that you are getting a campaign pop-up for the AVG Secure VPN product.
AVG Secure VPN will hide your original location and provides an additional layer of security while doing online activities. AVG Internet Security will protect your PC against malware and hacker attacks.
You can choose AVG products according to your PC usage.
AVG antivirus continuously monitors your PC for vulnerabilities, but the antivirus is only one of the security apps we offer. If an issue which requires a separate subscription is detected, it will offer you the appropriate product. For example, if your network is not protected, AVG will offer our VPN. For outdated drivers or system performance issues, AVG Driver Updater or AVG TuneUp will be offered instead. However, if you wish to disable these offers, please do the following:
Please open AVG [Internet Security/ TuneUp] and click "Menu" > "Settings" > "General" > "Personal Privacy"
Within "Personal Privacy", please deselect options under the "Offers" and "Personalization" sections.
This will stop any further offers of this type.
I hope you will find this information helpful. Should you have any additional questions please let me know.
Thank you.