Hello Amber.
We acknowledge your request.
You received this email notification because AVG products are sold as subscriptions (renew automatically) and remain valid until you cancel them. We try to be clear about this both before and after your purchase, and we explain how to cancel subscriptions in various places, including:
- In our shopping cart before purchase
- In the confirmation email we send after purchase
- In notification emails we send before charging for subsequent subscription periods
As per our records, automatic renewal for your subscription is cancelled and I assure you will not be charged for its renewal. The current subscription is valid until it expires and you will receive another email reminder to renew manually.
i got an email saying i will be charged 89.99 in february for AVG Internet Security (Multi-Device) . so i went to unsubscribe from avg. does that mean i will not get charged in february?
Hello Amber.
We acknowledge your request.
You received this email notification because AVG products are sold as subscriptions (renew automatically) and remain valid until you cancel them. We try to be clear about this both before and after your purchase, and we explain how to cancel subscriptions in various places, including:
- In our shopping cart before purchase
- In the confirmation email we send after purchase
- In notification emails we send before charging for subsequent subscription periods
As per our records, automatic renewal for your subscription is cancelled and I assure you will not be charged for its renewal. The current subscription is valid until it expires and you will receive another email reminder to renew manually.