Do not renew subscription

Hello Terri,
Thank you for contacting AVG Community Support.
We regret the trouble caused. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.

I’m trying to make sure my subscription will NOT be renewed. You make it extremely difficult to do so. I no longer need this service. It’s too bad I can’t talk to a person or at least a live help chat. Thanks

Hello Terri,
Thank you for contacting AVG Community Support.
We regret the trouble caused. We'll certainly check and help you out.
As it isn't advised to discuss personal/account related info here.
We've sent you an email with further details. Please check your inbox/spam folders to find the email and use it to get back to us.
Thank you and keep us updated.