Hello Jeff,
I am sorry to hear that you are unable to access word doc after optimizing your computer using AVG PC TuneUp. Please open the AVG PC TuneUp and click on Speed up tab and select the startup and background program. From here check for the applications that were put to sleep mode and ignore all the applications that were put to sleep mode. And check if you are able to access word doc.
I recently had AVG do a clean up of my PC. I have lost access to Word doc. and docx. documents I have created. I am not a "computer person" and have no idea what to do to retrieve them. HEEEELLLLP!!
Hello Jeff,
I am sorry to hear that you are unable to access word doc after optimizing your computer using AVG PC TuneUp. Please open the AVG PC TuneUp and click on Speed up tab and select the startup and background program. From here check for the applications that were put to sleep mode and ignore all the applications that were put to sleep mode. And check if you are able to access word doc.