Hello Jennifer. You will receive some advertisement popups if some adware programs are installed on your computer unknowingly while you try to install any other programs. You can remove this easily, first go to control panel and click on Programs and Features and in the list of programs search for any tool bar or search bar or any weird programs installed in your computer. If you see some suspicious program just uninstall it. If you dont see any of such programs then please open your browser and you need to delete the unwanted plugin, extension, toolbar or search bar that is installed in your browser. After removing such things you wont be getting any popups when you browse the internet. I always recommend you to install only trusted programs and do custom installation to view if any unwanted software is being installed. Please feel free to contact us should you need any further assistance.
Is AVG supposed to detect and get rid of malware? Over the past couple of months I've been getting tons of pop-ups every time I open a new internet page (I'm using Mozilla Firefox). Sometimes it's just an annoying video in the lower right corner, other times it opens an entirely separate window. Obviously, I inadvertently clicked on something. Why didn't AVG either warn me or remove it upon the next scheduled scan? How can I get rid of all the malware?
Hello Jennifer. You will receive some advertisement popups if some adware programs are installed on your computer unknowingly while you try to install any other programs. You can remove this easily, first go to control panel and click on Programs and Features and in the list of programs search for any tool bar or search bar or any weird programs installed in your computer. If you see some suspicious program just uninstall it. If you dont see any of such programs then please open your browser and you need to delete the unwanted plugin, extension, toolbar or search bar that is installed in your browser. After removing such things you wont be getting any popups when you browse the internet. I always recommend you to install only trusted programs and do custom installation to view if any unwanted software is being installed. Please feel free to contact us should you need any further assistance.