Hello Linda,
I am sorry to hear that. Please uninstall the current version form the control panel- program list. After the restart, refer this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install the paid version.
If you face any difficulties, please let me know to assist further.
I just ordered a 1 Year Subscription of AVG Internet Security (Order #13408478638) because when I clicked on my AVG Free icon it showed that my trial AVG Internet Security had expired. Just a few questions: Am I supposed to receive a License Number to activate this product? Does this product work in the background by itself? Does this AVG work on Chrome with Windows 8.1? I downloaded this product, paid for it, restarted my computer, clicked on AVG icon and still shows that the trial version has expired. Please help.
Hello Linda,
I am sorry to hear that. Please uninstall the current version form the control panel- program list. After the restart, refer this article http://support.avg.com/SupportArticleView?urlname=Download-and-install-AVG-Protection to install the paid version.
If you face any difficulties, please let me know to assist further.