Does the process 'avgcsrvx.exe' have a memory management issue

AVG Protection
5

Hello Chris,
Thank you for contacting us with your concern. We regret to hear about the inconvenience caused. You seem to be using an older version of AVG still. We request you to upgrade AVG to latest 2016 version to get optimal performance of the program. You can follow the steps in this article http://avgclick.me/UpgradeToLatest to upgrade AVG to latest version. Please, feel free to let us know if you require any further assistance. Thank you.

1

I use AVG 2015 Free, presently at version 2015.0.6189.  I notice that avgcsrvx.exe can use a lot of memory, especially when doing an on-demand scan.  Sometimes the process crashes during a scan and the scan is continued with a new process for avgcsrvx.exe.

3

Regarding the reported issue, I have found a folder which possibly contains information about the crash but I don't know how I can send a zip file containing it to you.  There is no file attachment facility that I can see.

2

Chris, Have a look @ this AVG article (http://avgclick.me/uploadtoftpserver).
AVG Guru

4

Hello Chris,
Thank you for contacting us with your concern. We regret to hear about the inconvenience caused. You seem to be using an older version of AVG still. We request you to upgrade AVG to latest 2016 version to get optimal performance of the program. You can follow the steps in this article http://avgclick.me/UpgradeToLatest to upgrade AVG to latest version. Please, feel free to let us know if you require any further assistance. Thank you.