Hello Lucy,
You've reached the AVG community support forum.
I sincerely apologize for the inconvenience caused to you and empathize with your frustration. I understand that you are unable to update your card details. I would request you to provide us a last chance for us to assist you further. In this regard, we'd recommend that you contact our sales team directly. Please visit this link (https://support.avg.com/support_sales?l=en) to contact our sales team via live chat. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
Thank you for understanding in advance!
Does anyone actually work at AVG. My account gets screwed up every two years. Now I can't even update my credit card. But I guess it will be ok, as I am going to cancel AVG. I am tired of fighting all the time to get a answer. I am assuming it is working even tho for the VPN it says I have not down loaded it. Strange it shows up on 3 of my machines. I want to talk to a human being oh yes and one that speaks English without a accent that I can't even understand. I will be canceling and delete this crap if I don't hear from someone soon. I have trying for 2 days now and nothing
Hello Lucy,
You've reached the AVG community support forum.
I sincerely apologize for the inconvenience caused to you and empathize with your frustration. I understand that you are unable to update your card details. I would request you to provide us a last chance for us to assist you further. In this regard, we'd recommend that you contact our sales team directly. Please visit this link (https://support.avg.com/support_sales?l=en) to contact our sales team via live chat. After clicking the above link, select Account and Billing -> Purchase and Renewal help ->Get Support -> Voice call or Chat.
Thank you for understanding in advance!